Truth always has less cost.
News with scandals,abuses,sexual abuse content pull public attention. The issue: Most of the times organizations refuse defenders an truth because believe that leaving hidden truth will be better manage a crisis. The problem: The main problem in these cases is the fear for the transfer of Responsibility mainly from senior executives of the organization.This brings inertia and procrastination,paralyzes the organization in the early stages in a crisis. Question: Most organizations are unprepared and without crisis Management and crisis communications plan,why? Usually answer is this: So far so we did it,so we operate,to change the way ,why? This common way of thinging is wrong.Usually lawyers advice executives to refuse a crisis or to not accept Responsibility. Cases: All the latest cases concerning corruption have the element of refusal(usually by the executive director-Ceo)of the crisis, and also refuse to accept Responsibility. If you accept Responsibility from the early stage in a crisis people easier accepting your mistake,but think now prove a scandal after years,a scandal for years been awere of the administration of the organization,how to convince the public? If your lucky enough with the right moves to accomplish in five years, but until then? Impact(effects): With the disclosure of truth. •Health issues,risk of injury-loss of lives •Serious economic impact in the organization and by extension on the staff •Fall moral on staff,stakeholders •Fall value shares •Reputation-Trust issues •Fines •Criminal charges •Legal actions from customers,shareholders Refusal crisis is the most immoral way of response-respond in a crisis.Is dishonest,dangerous and misleading for the most who do not know the facts.
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